Terms & Conditions

• The participant must be at least 18 years of age, if under 18 years of age is required a written consent of the parent or custodian when making the booking.
• The participant must be of sound health.
• The participant must be able to swim.
• The participant is required to accept the program and schedule.
• The participant attending a purchased program does so at their own risk.
• The participant may be suspended if not adhering to the program or schedule, if severely breaching or disrupting the program, consuming alcoholic beverages or narcotic substances, and will therefore not be entitled to a refund.
• The participant is not entitled to a refund upon voluntarily quitting the program.

  1.Reservations

  A person chooses and reserves a Course or other type of program at the service provider Escola Náutica Algarve, where the mutual relationship between the program participant and Escola Náutica Algarve is subject to the contractual obligations defined in this document.

  Regardless of the number of participants in a particular reservation, Escola Náutica Algarve. will communicate solely and only with the person who made the reservation. This relates also to all subsequent contacts such as changes to or the cancelling of a reservation. The person who made the reservation must, at the time of making the reservation, be at least 18 years of age and legally competent. The person is responsible for the accuracy of all personal details entered into the reservation system, as well as the accuracy of all information on the participants for whom the reservation was made.

  The person is responsible that all information received by Escola Náutica Algarve be communicated to other participants for whom the reservation was made. If a person makes a reservation for a person who is under 18 years of age, this same person must be accompanied by the parent or custodia, or must provide written consent from the parent or custodian.

  Other limitations and conditions of use for certain programs may also exist and may be found in the description of such programs.

  PRICES

  All prices that Escola Náutica Algarve. advertises are accurate at the time of publishing. Escola Náutica Algarve. retains the right to change prices without prior notice.

  Escola Náutica Algarve’s RIGHT TO MAKE CHANGES

  Escola Náutica Algarve retains the right to make changes to plans and programs due to operational reasons or in the event it deems that such changes are in the interest of participants. If that should happen, the person will be notified in the shortest possible time, and the changes will have no impact on the price of the course. A person has the right to cancel a reservation for a course that has undergone changes and receive a refund of the payment if they deem such changes as unacceptable.

  PERSON’S RIGHT TO CHANGES

  If a person has special requests relating to a program, they may convey the requests at the time of making the reservation. Later changes are sometimes possible, but may also result in changes to the price of a reserved program.

  2.PROTECTION OF PRIVACY

  PERSONAL DETAILS

  The reservation system demands that the person open an account and enter their personal details. This relates to details such as name and sur name, contact information, special requirements, and other information. These details also relate to the person who made the reservation. The person who makes the reservation is also obligated to inform all persons, for whom a reservation was made, of the protection of personal information and acquire their approval for acting on their behalf. Escola Náutica Algarve will endeavour to keep the received details up to date, accurate and complete. The same rules also apply to reservations and contacts made at Escola Náutica Algarve points of sale and by its business partners, where employees receive the details and subsequently enter them into the reservation system.

  USE OF PERSONAL DETAILS

  (1) For the purpose of providing services, programs, insurance, permits or otherwise, personal details may be used outside of Escola Náutica Algarve

  (2) Details such as religious affiliation or health information may be deemed sensitive information. Such information is collected by Escola Náutica Algarve with the aim of protecting the person. When reserving a program, the person permits Escola Náutica Algarve to use the sensitive information in emergency situations outside of Escola Náutica Algarve , such as communicating with insurance companies or medical assistance. If the person does not agree to such use of sensitive information, Escola Náutica Algarve will not accept the reservation.

  DIRECT MARKETING

  (1) Escola Náutica Algarve retains the right to contact at times the person regarding news about offers, brochures, coming events and special deals and it is deemed that the person has provided such consent when making the reservation.

  (2) Escola Náutica Algarve will never share personal details with other third parties for advertising purposes.

  THE PERSON’S RIGHTS

  (1) Upon the person’s request, Escola Náutica Algarve will provide insight in to all data it holds on the person. Such a request is to be made by mail and titled “Insight into Personal Details” via the email address geral@escolanauticaalgarve.com or submitted at the points of sale.

  USE OF COOKIES AND LINKS TO OTHER WEBSITES

  Escola Náutica Algarve may use cookies that provides a way of identifying computers. The person may prevent the storing of cookies via their Internet browser, but in that case, the functionality of the website and reservation system may be lost. Escola Náutica Algarve may use cookies to track the online behaviour of visitors and participants with the aim of improving the online website experience.

  The use of Escola Náutica Algarve website and reservation system implies the person has accepted the use of cookies.

  The Escola Náutica Algarve website may contain links to other websites. The content of such websites and functionality of the links is not the responsibility of Escola Náutica Algarve.

  MONITORING

  With the aim of ensuring quality and safety while providing services and protecting Escola Náutica Algarve, persons and participants, Escola Náutica Algarve may monitor and/or record:

  (1) telephone calls,

  (2) use security cameras within and around the base,

  (3) transactions and activities at points of sale

  (4) geolocation data from Escola Náutica Algarve’s boats.

  All recordings are solely the property of Escola Náutica Algarve.

  PRIVACY STATEMENT

  Escola Náutica Algarve has undertaken all reasonable steps and measures with the aim of protecting personal information.

  CHANGES TO THIS POLICY

  All changes to the Policy will be placed on the Escola Náutica Algarve website and reservation system, and will be accessible if requested via email.

  3.CANCELLATION OF A RESERVATION

  CANCELLATIONS BY Escola Náutica Algarve

  In case of any organisation issues from Escola Náutica Algarve due to which the course cannot be held, Escola Náutica Algarve reserves the right to change the time period of the course, and the participant will be informed in a timely manner. The participant will be offered the course at a different time, or a different, acceptable agreement will be made.

  Escola Náutica Algarve reserves the right to cancel a program due to unforeseen circumstances (epidemic, extreme weather conditions, war…). Those situations exclude any right to a refund. Escola Náutica Algarve is not responsible for other potential expenses the participants may have had due to cancellation.

  CANCELLING BY THE PERSON

  If the program is bought at a point of sale, cancelling may be done in writing. For all cancellations by the person, Escola Náutica Algarve reserves the right to charge costs based on the following:

  – cancellation up to 30 or more days prior to the program: 20% of the paid amount

  – cancellation 15 to 29 days prior to the program: 50% of the paid amount

  – cancellation within 14 days prior to the program: 100% of the paid amount

  Refunding payments is not possible if coming late to the start of the program, failing to attend or quitting the program prior to its completion. Failure to attend is deemed when a participant does not come to a previously defined location at a previously defined time, as is described on the website for every program or in the reservation program or sent in writing. Escola Náutica Algarve is not responsible for problems the participant may encounter in finding the location where the program is to be held.

  WEATHER CONDITIONS

  Fog, mist, rain, wind, prognoses such as “possible thunder storms”, do not affect the normal implementation of the plans and programs. However, severe weather conditions do exist where a program will not be halted but instead plans and schedules as well as the tempo of running the program will then be altered. This decision is the sole responsibility of the instructor in consent with the base manager.

  4.GENERAL TERMS OF USE LANGUAGE IN WHICH THE COURSE IS HELD.

  INSURANCE

  All insurance such as additional health or travel insurance, including insurance for personal belongings is the responsibility of the participant.

  PASSPORTS AND VISAS

  All participants are responsible for having valid travel documentation.

  MEDICAL SERVICES

  The manner of providing and the scope of medical insurance services depends on the domicile country of the participant. If the participant is not an EU citizen, they must ensure they have appropriate medical insurance in place.

  GENERAL SAFETY AND HEALTH

  Escola Náutica Algarve will provide its participants general instructions for their safety and health. If necessary, the person must, prior to attending the program, consult with their physician. Depending on the course or program, activities may be strenuous, require staying on a boat for multiple days, possibly poor weather conditions and the effects of the sun, hence it is the responsibility of the participant to be physically and psychologically ready for such exertions.

  The participant is obligated to inform the instructor and other persons in charge at Escola Náutica Algarve prior to the program commencing, of their illnesses, disabilities, allergies and/or other conditions that may pose an added risk to participants or possibly hinder them from completing the program. Such notice is necessary as it aims to protect the participant and need not pose an obstacle to properly participating in a program. The instructors are not qualified to provide medical assistance, but they may do so with the explicit permission of the participant and at the participant’s risk.

  All participants are personally responsible for protecting themselves against bad weather and the effects of the sun. The participant must carry on board a sailing or foul weather jacket and pants. The participant must have spare clothing and footwear.  The advice for sun protection is to wear a cap and sun glasses, as well as using high factor sun creams. The person declares at their own risk that they possess the appropriate swimming and sea survival skills.

  Despite all endeavours that Escola Náutica Algarve invests in ensuring comfort, the participant accepts the fact that all programs include a certain level of risk and discomfort. Escola Náutica Algarve does not assume any responsibility in case of injuries, damage, losses, additional costs, discomfort and the like incurred by the participant and/or equipment.

  BEHAVIOUR

  The instructor, base manager or sales representative of Escola Náutica Algarve represent authority and the person responsible. The participant must actively and properly perform safety procedures and actions with which the participant will become familiar, as well as those determined by the instructor on the boat or base manager. Escola Náutica Algarve reserves the right to expel those participants that fail to behave in line with the stated procedures and actions or who, on account of their behavior, have brought upon other participants discomfort or risk, without any obligation by Escola Náutica Algarve to provide compensation to expelled participants. The successful implementation of a program is based on a schedule to which participants must adhere. Attention to the completeness and technical functionality of equipment (training boat and boat system) and active participation in maintaining hygiene and cleanliness of the training boats, are an integral part of the program and participants will actively participate in such matters.

  COMPLAINTS AND CLAIMS

  If there are reasons for dissatisfaction with any part of a program, the participant is obligated to immediately lodge a complaint to the instructor, base manager or other person in charge at Escola Náutica Algarve. If the participants does not immediately do so, there can be no guarantee of subsequently finding an appropriate solution. If dissatisfaction becomes significant and continual, the participant may lodge a complaint, via the official email address geral@escolanauticaalgarve.com, as soon as possible but no later than within 14 days of completing the course. Escola Náutica Algarve will respond to the complaint within the legally stipulated deadlines. These Terms of Service relate to all Escola Náutica Algarve programs, but should there be complaints or disputes, the terms defined and specific for each program shall have priority.

  5.GENERAL DISCLAIMER

  The participant acknowledges to willingly and at personal risk participating in the Escola Náutica Algarve program and is aware that it involves certain risks an danger, including but not only these: the danger of navigate at sea and in remote areas, travelling using transport means and infrastructure in the state it is, weather conditions and the forces of nature (sea and wind conditions), illness or injuries without the possibility of immediate evacuation or without availability of specific medical necessities (does not include those included in on-board medical kits), physical exertion and other factors.The participant acknowledges the existence of a ban on consumption of alcoholic beverages, cigarettes or drugs and the use of flammable agents during the stay of the boat.

  The participant acknowledges the existence of a ban on boarding the boat while intoxicated or under the influence of drugs.

  The participant is aware that medical services and facilities may not always be available during the program and that it is the participant’s responsibility to have an insurance policy that also covers the cost of emergency medical treatment and medical transport during the entire program. Escola Náutica Algarve, its instructors and base managers are not responsible for the availability of appropriate medical equipment and necessities that may be needed during the program, especially when staying out at sea, or for the availability of first aid or medical procedures, or inadequate professional provision of first aid or medical procedures by the sailing instructor, base manager, a physician or third parties.

  The participant acknowledges to willingly participating in the selected program and activities, and is aware of the risk of such participation.

  The participant accepts responsibility for personal wellbeing and indemnifies Escola Náutica Algarve, the instructors, base managers and all other related persons from all responsibility and any claims relating to any consequences, risks from illnesses, physical and psychological injuries including death and other possible consequences from participating in activities relating to participation in the program.

  The participant has carefully read the Terms of Service and fully agrees with the content.

  AMENDMENTS TO THE TERMS OF SERVICE

  All amendments to the Terms of Service will be published by Escola Náutica Algarve. on its website and reservation system, and are available upon request by email.

  www.escolanauticaalagarve.com